Interface Design based on the philosophy of Japanese Hospitality

Interface Design based on the philosophy of Japanese Hospitality

The Japanese culture is known for its excellent service and hospitality which is based onthe philosophy of Motenashi. This paper shows how aspects of Japanese hospitality can be applied to Interaction Design to enrich the sensual value of product interfaces. The analysis of Motenashi was undergone with literature on Japanese culture, guided interviews with Japanese and a documented visit of a traditional Japanese guest house. The three characteristic elements of the Japanese hospitality philosophy: 1. Shitsurai – the preparations for the guest, 2. Furumai – the behavior/attitude of host and guest and 3. Yosooi – the dressing code, are described in the paper. Examples on how to apply these to User Interface Design are given. E.g. Shitsurai, with its idea of a seasonally adjusted decoration, becomes a user interface that changes with season or daytime. Furumai reveals the importance of appropriate interactive behavior. This involves the flow of tasksand the voice/speech style as well as the evolution of the user’s relationship with his device. In the final part a conceptual approach for the design of Motenashi interfaces is outlined.

Read the full paper on

Kerstin Bongard-Blanchy, “Interface Design based on the philosophy of Japanese Hospitality” in Proceedings of Design & Emotion, Chicago, Oct. 2010

Seen on FastCo.Design.

No hamburger menu controller in Xcode

Hamburger menu is one of the crucial topic among UI practitioners. According to Mike Stern – Apple User Experience Specialist – there are three reasons you will not find a hamburger menu controller in Xcode: “[…] their value is greatly over-stated, and they have huge usability downsides too.  Remember, the three key things about an intuitive navigation system is that they tell you where you are, and they show you where else you can go. Hamburger menus are terrible at both of those things, because the menu is not on the screen. It’s not visible. Only the button to display the menu is. And in practice, talking to developers, they found this out themselves. That people who use their app don’t switch to different sections very frequently when they use this menu. And the reason for that is because the people who use their app don’t know where else they can go. Right? They don’t know because they can’t see the options, or maybe they saw it at one point in time, but they have since forgotten.”

Read the entire post on Manbolo Blog.